AI SMS for UK Window & Door Installers

When a customer or property manager texts your business number, the AI responds instantly with a professional reply. It captures the window type, number of units, frame material, property details, and timeline through a natural text conversation. You receive a lead summary with the full details so you can follow up with a quote or arrange a home survey.

AI SMS is an add-on channel at £23/month on top of the Core plan at £49/month with 120 minutes of talk time. Setup is £295 one-time, refundable within 30 days. One whole-house window replacement lead recovered through an instant text reply covers the add-on cost for the entire year.

Yes. The AI handles the initial response so the customer knows their message has been received and you are on it. You continue the conversation in your own time — at your next break, after finishing a window installation, or in the evening. The AI steps back as soon as you take over.

Yes. AI SMS integrates with your existing business phone number with nothing to change on your end. Customers and contractors continue texting the same number they always have. The only difference is that every text now gets an instant professional response while you are on site.

All SMS data is managed under UK GDPR and the Data Protection Act 2018. Messages, phone numbers, and glazing enquiry details are encrypted during transmission and storage, held on UK and EU servers, and shared only with you. We never access or repurpose your text message enquiry data.

Yes — fully. Every piece of information captured through AI SMS is protected under UK GDPR and the Data Protection Act 2018. Client names, contact details, site addresses, and project specifics are encrypted during transmission and while stored, and held exclusively on UK and EU-based servers. We never share, sell, or repurpose any data captured on your behalf. You maintain full control as the data controller, with the right to request deletion at any point. Your clients have the same right. Rapid Receptionist acts strictly as your data processor, operating under a formal data processing agreement. You can review our approach in detail in our privacy policy.

If your prices change, you start offering a new service, or your availability shifts, just let us know and we update your AI SMS configuration for free. Routine business information updates — pricing, services offered, working hours, contact details — are included at no extra cost as part of the done-for-you service. We handle the change on our end, typically within one working day, so AI SMS always reflects your current window & door installer business accurately.