The Rapid Response AI Receptionist for UK Window & Door Installers

Yes. During setup, your AI receptionist is configured with glazing-specific vocabulary — UPVC, aluminium, timber, composite doors, bi-folds, sliding patios, casements, tilt-and-turn, sealed units, trickle vents, FENSA, Certass, energy ratings, and more. When a homeowner says 'the sealed units have blown in the front bay window,' the AI understands exactly what they mean.

Absolutely. Whether someone calls about replacing ten windows, fitting a single composite front door, installing bi-folds in a new extension, or fixing a dropped hinge on a French door — the AI captures the exact scope, product type, and customer details. It adapts the conversation naturally, asking about frame materials with homeowners and window schedules with developers. Every call gets the same professional treatment regardless of project size.

The AI recognises urgency. If a caller reports a smashed window, a break-in, a door that will not lock, or glass that needs boarding up, the AI escalates immediately — trying your mobile first, then our human operators. Routine replacement window enquiries are handled as standard leads.

The Core plan is £49/month with 120 minutes of AI phone answering plus unlimited website chat. Additional channels like WhatsApp and Facebook are £23/month each. Setup is £295 one-time (refundable within 30 days).

It was built for exactly this. A two-man window fitting team cannot stop mid-installation to answer calls — you are holding frames, drilling fixings, and sealing units. The AI handles every call and sends you the details so you can follow up between installations.

Yes. The AI only activates when you are unavailable — fitting frames on site, siliconing around sealed units, or outside working hours. When you are in the office or showroom, calls ring through to you as normal. You stay in full control of when the AI steps in and when you handle calls directly.

All customer data is managed under UK GDPR and the Data Protection Act 2018. Names, addresses, window specifications, and job details are encrypted during transmission and storage, held on UK and EU servers, and shared only with you. We never sell or repurpose enquiry data.

Data security is built into every layer of our service. When your AI receptionist captures a client's name, contact number, site address, or project details, that information is encrypted both in transit and at rest using industry-standard protocols. All data is stored on UK and EU-based servers — never offshore. We operate as your data processor under UK GDPR and the Data Protection Act 2018, meaning we handle enquiry data strictly on your behalf and never sell, share, or repurpose it. You and your clients can request deletion of any stored data at any time. As the contractor, you remain the data controller for all client information captured through our service. Our full data handling practices are detailed in our privacy policy.

If your prices change, you add or remove a service, or your working hours shift, just let us know and we update your AI receptionist configuration for free. Routine business information updates — pricing adjustments, new service offerings, revised availability, and updated contact details — are all included at no extra cost. We handle the change on our end, typically within one working day, so your AI always reflects your current window & door installer business accurately.