The AI Receptionist Built for UK Structural Steelworkers

The full vocabulary of fabrication and erection is built into the system — RSJ, universal beam (UB), universal column (UC), portal frame, braced frame, haunched rafter, purlin, eaves beam, valley beam, crane beam, cellular beam, castellated beam, mezzanine, base plate, holding-down bolt, end plate, fin plate, cleat, apex tie, knee brace, wind bracing, cross bracing, gable frame, bolted and welded connections, M20/M24 grade 8.8, torque wrench, intumescent paint, CE marking, Execution Class (EXC2/EXC3), and BCSA membership. When a developer describes 'an eighteen-metre clear span portal frame with haunched rafters, cellular purlins, and CE marking to EXC2,' the AI captures every specification.

A builder calling about 'fitting an RSJ in a terraced house — the engineer says it is a 203x133x25 UB with padstones' generates an entirely different lead from a developer describing 'a 5,000 square metre portal frame warehouse — 24-metre clear span, 8-metre eaves, haunched rafters, full cladding rail system, and a 160-tonne fabrication package.' The AI scales its questioning — domestic RSJ leads capture the beam specification, property type, and installation date, while commercial frames capture span, eaves height, loading, fabrication tonnage, and programme milestones.

A corroded lintel discovered during renovation, a cracked beam identified by a surveyor, or a structural defect requiring emergency propping and beam replacement — these generate urgent steelwork calls. The AI identifies the structural urgency, captures the beam location, the engineer's specification if available, and the access constraints, and escalates for priority scheduling.

Structural steelworkers pay £49/month for the Core plan — 120 minutes of AI phone answering plus unlimited website chat. Whether you are a sole trader fitting domestic RSJs or a BCSA-member fabricator-erector running multi-storey steel frame programmes, the talk-time allowance accommodates your enquiry volume. Additional channels are £23/month each. Setup is £295 with a 30-day money-back guarantee.

Smaller steelwork firms — a fabricator-erector with a welder and a workshop — benefit enormously. When the owner is in the workshop cutting beams on the bandsaw, drilling bolt holes on the Magdrill, and welding end plates with the MIG, the workshop noise and the physical demands make phone calls impossible. The AI captures every commercial tender and domestic RSJ booking while the sparks fly.

Your coverage schedule is configured from the dashboard. During fabrication — workshop noise, welding, cutting, and drilling — route all calls to the AI. During office hours — producing fabrication drawings, pricing steelwork tenders, and coordinating crane hire — take calls yourself. Switch between modes from your phone at any point during the day.

Steelwork tenders contain structural drawings, fabrication schedules, connection details, tonnage calculations, and commercially sensitive pricing. All data captured by the AI is encrypted in transit and at rest, stored on UK and EU servers governed by UK GDPR, and shared exclusively with you. No tender details are disclosed to competing fabricators or third parties.

Data security is built into every layer of our service. When your AI receptionist captures a client's name, contact number, site address, or project details, that information is encrypted both in transit and at rest using industry-standard protocols. All data is stored on UK and EU-based servers — never offshore. We operate as your data processor under UK GDPR and the Data Protection Act 2018, meaning we handle enquiry data strictly on your behalf and never sell, share, or repurpose it. You and your clients can request deletion of any stored data at any time. As the contractor, you remain the data controller for all client information captured through our service. Our full data handling practices are detailed in our privacy policy.

If your prices change, you add or remove a service, or your working hours shift, just let us know and we update your AI receptionist configuration for free. Routine business information updates — pricing adjustments, new service offerings, revised availability, and updated contact details — are all included at no extra cost. We handle the change on our end, typically within one working day, so your AI always reflects your current structural steelworker business accurately.