AI SMS for UK Structural Steelwork Companies

It reads the message and responds in your company name within seconds. A precise text — 'need 2x 254x146x31 UBs, 6m long, welded end plates 200x200x15, prime coated, delivered to Eynsham next Wednesday' — is acknowledged with every beam specification preserved. A less precise text — 'how much for some steels for a wall removal?' — prompts questions about the structural engineer's specification, the property type, and the required installation date.

The reply reads like a steel fabricator checking messages between workshop runs — specification-aware, programme-focused, and practically worded. It uses your company name and references beam sizes and connection types. Builders texting steel firms expect a quick, technically competent reply that shows you know the difference between a fin plate and an end plate connection.

Current clients text about beam size changes, connection modifications, delivery date shifts, and additional items. The AI captures these and flags them separately from new enquiries. Your dashboard differentiates a new builder's RSJ request from an existing client upgrading their beam from a 203x133 to a 254x146 for the same extension.

AI SMS is £23/month as a channel add-on. Structural steelwork values range from £800 domestic RSJ installations to £200,000 commercial frame packages. Capturing a main contractor's portal frame tender through a rapid text — while you cut sections on the bandsaw — generates revenue that exceeds the annual channel cost from a single project.

Send a reply in any thread and the AI hands control to you on the spot. During drawing and pricing time — manage texts yourself. During workshop fabrication — bandsaw running, Magdrill boring, welder sparking — let the AI handle commercial messages while you keep producing steel.

Text messages featuring beam specifications, site addresses, fabrication schedules, structural drawings, and contact details are encrypted and stored on UK and EU servers under UK GDPR. Data goes only to you. Nothing is shared with competing fabricators or used for any secondary purpose.

Yes — fully. Every piece of information captured through AI SMS is protected under UK GDPR and the Data Protection Act 2018. Client names, contact details, site addresses, and project specifics are encrypted during transmission and while stored, and held exclusively on UK and EU-based servers. We never share, sell, or repurpose any data captured on your behalf. You maintain full control as the data controller, with the right to request deletion at any point. Your clients have the same right. Rapid Receptionist acts strictly as your data processor, operating under a formal data processing agreement. You can review our approach in detail in our privacy policy.

If your prices change, you start offering a new service, or your availability shifts, just let us know and we update your AI SMS configuration for free. Routine business information updates — pricing, services offered, working hours, contact details — are included at no extra cost as part of the done-for-you service. We handle the change on our end, typically within one working day, so AI SMS always reflects your current structural steelworker business accurately.