The AI Receptionist Built for UK EV Charger Installers

The complete EV charging vocabulary is configured — charger types (Type 1, Type 2 socket, tethered cable, untethered socket, 3.6kW single-phase, 7kW single-phase, 22kW three-phase, 50kW DC rapid, 150kW DC ultra-rapid, CCS connector, CHAdeMO), charger brands (Easee One/Charge, Ohme Home Pro/ePod, Zappi v2, Wallbox Pulsar Plus/Pulsar Max/Commander 2, Anderson A2, Pod Point Solo 3/Twin, ABB Terra AC/DC, Hypervolt Home 3, Tesla Wall Connector Gen 3, Myenergi Zappi, Sync EV, EO Mini Pro 3, Project EV Pro), electrical requirements (SWA steel wire armoured cable, 6mm²/10mm²/16mm², consumer unit, spare way, RCBO, RCD Type A/Type B/Type EV, MCB rating 32A/40A, PME Protective Multiple Earthing, TT earthing system, earth rod, earth electrode, Ze measurement, loop impedance Zs, DNO notification, looped supply, dedicated radial circuit, BS 7671 18th Edition Amendment 2, load balancing, dynamic CT clamp, current transformer), grants (OZEV Office for Zero Emission Vehicles, EVHS Electric Vehicle Homecharge Scheme £350, Workplace Charging Scheme WCS £350 per socket, on-street residential charging scheme, Scottish Government interest-free loan), solar integration (excess solar charging, Zappi ECO/ECO+ mode, CT clamp grid monitoring, Myenergi hub, GivEnergy EV charging mode, SolarEdge inline EV charger, smart tariff Octopus Intelligent Go/Agile/Flux, scheduled charging), and commercial (destination charging, en-route rapid, OCPP Open Charge Point Protocol, OCPI roaming, payment terminal contactless, RFID card access, back-office management, simultaneous load management, DNO capacity assessment). When a homeowner describes 'Easee One 7kW tethered anthracite, PME supply, consumer unit upgrade needed, SWA trench across the drive, OZEV grant, Octopus Intelligent Go,' the AI records every specification.

A homeowner wanting 'a charger for my Tesla, 3-bed semi, need it on the driveway wall' generates a domestic 7kW lead with the vehicle model, mounting position, cable run estimate, and PME/TT assessment requirement. A depot manager requesting 'twenty-four 22kW three-phase charge points for our electric delivery vans with overnight scheduling and load management' generates a commercial infrastructure lead with DNO capacity assessment, three-phase supply upgrade, load balancing design, and fleet management integration. The AI constructs fundamentally different project specifications for each.

A homeowner whose new EV arrives next Wednesday and has no home charger installed. A fleet depot taking delivery of twelve electric vans in three weeks with zero charging infrastructure. A hotel opening next month that promised guests destination charging. A Zappi showing an earth fault trip that prevents all charging. EV charger urgency comes from vehicle delivery deadlines, fleet transition timelines, and business opening dates — each with a hard deadline driving rapid decision-making.

EV charger installers pay £49/month for the Core plan — 120 minutes of AI phone answering plus unlimited website chat. Whether you run a one-van domestic operation or a multi-crew team delivering workplace and fleet installations, the allowance accommodates your enquiry volume. Additional channels are £23/month each. Setup is £295 with a 30-day money-back guarantee.

One-person EV charger businesses benefit enormously. When you are trenching SWA across a driveway, mounting the charger on the wall bracket, terminating the armoured cable in the isolator, upgrading the consumer unit with a dedicated 32A RCBO and Type A RCD, or driving the earth rod for a TT conversion — the phone cannot be safely answered. The AI captures every domestic survey request, every workplace charging enquiry, and every fleet depot tender while you complete the installation with safe isolation procedures.

Configure coverage from your dashboard to match your installation schedule. During active wiring — when the consumer unit is open, the SWA terminates, and the earth rod drives — send every call to the AI. During office hours, quotation preparation, and OZEV grant paperwork — take calls directly. Toggle from your phone as your working environment changes between installation site and desk.

EV charger enquiries contain property addresses, electrical supply details, consumer unit configurations, DNO references, vehicle models, charging patterns, fleet sizes, and commercially sensitive pricing. All data captured by the AI is encrypted in transit and at rest, stored on UK and EU servers governed by UK GDPR, and shared exclusively with you. No project details reach competing EV installers or third parties.

Data security is built into every layer of our service. When your AI receptionist captures a client's name, contact number, site address, or project details, that information is encrypted both in transit and at rest using industry-standard protocols. All data is stored on UK and EU-based servers — never offshore. We operate as your data processor under UK GDPR and the Data Protection Act 2018, meaning we handle enquiry data strictly on your behalf and never sell, share, or repurpose it. You and your clients can request deletion of any stored data at any time. As the contractor, you remain the data controller for all client information captured through our service. Our full data handling practices are detailed in our privacy policy.

If your prices change, you add or remove a service, or your working hours shift, just let us know and we update your AI receptionist configuration for free. Routine business information updates — pricing adjustments, new service offerings, revised availability, and updated contact details — are all included at no extra cost. We handle the change on our end, typically within one working day, so your AI always reflects your current ev charger installer business accurately.