AI Email Response for UK EV Charger Installer Companies

No pricing whatsoever is generated — only a professional acknowledgement referencing the charging specification and project scope. Your quotation — charger hardware costs, SWA cable quantities, containment materials, consumer unit upgrades, earth rod installations, commissioning labour, OCPP licence fees, and WCS grant deductions — is calculated from the measured site survey and supplier trade pricing.

Onboarding configuration distinguishes genuine project tenders from operational correspondence. Easee and Ohme distributor delivery notifications, Zappi firmware release notes, OZEV grant approval confirmations, DNO G98 notification acknowledgements, and Part P registration correspondence are excluded from AI response. Only project tenders and client installation enquiries trigger the professional acknowledgement.

Website contact form submissions from homeowners — 'just ordered a Mercedes EQB, four-bed detached Charlbury, want 7kW charger on garage wall, PME supply, need before Christmas' — receive a professional response asking about the cable run distance from the consumer unit, the consumer unit age and spare way availability, and their preferred installation date.

Email response is £23/month as a channel add-on. A workplace twenty-four-point installation generates £20,000 to £40,000. Acknowledging a facilities manager's phased car park tender within sixty seconds — while you commissioned an Easee at a domestic property — regularly determines whether your OZEV firm receives the formal site survey invitation.

Once the AI delivers its initial acknowledgement, every subsequent communication is yours. Your measured car park survey, cable containment design, load management calculation, OCPP configuration proposal, WCS grant paperwork, installation programme, and method statement are prepared and submitted entirely by your team.

Workplace charging tenders contain car park layouts, electrical supply capacities, DNO connection details, WCS application data, and commercially sensitive pricing. All email content is encrypted, stored on UK and EU servers under UK GDPR, and shared only with you. No tender details reach competing EV charger installers or third parties.

Yes — fully. Every piece of information captured through AI Email Response is protected under UK GDPR and the Data Protection Act 2018. Client names, contact details, site addresses, and project specifics are encrypted during transmission and while stored, and held exclusively on UK and EU-based servers. We never share, sell, or repurpose any data captured on your behalf. You maintain full control as the data controller, with the right to request deletion at any point. Your clients have the same right. Rapid Receptionist acts strictly as your data processor, operating under a formal data processing agreement. You can review our approach in detail in our privacy policy.

If your prices change, you start offering a new service, or your availability shifts, just let us know and we update your AI Email Response configuration for free. Routine business information updates — pricing, services offered, working hours, contact details — are included at no extra cost as part of the done-for-you service. We handle the change on our end, typically within one working day, so AI Email Response always reflects your current ev charger installer business accurately.