AI SMS for UK Damp Proofing Specialist Businesses

The AI reads the inbound message and replies using your company name within seconds. A detailed text — 'need a damp survey for a Victorian cottage in Woodstock, surveyor flagged rising damp in the kitchen and hallway' — is acknowledged with the full property context preserved. A brief text — 'got damp in the bedroom' — triggers follow-up questions about the wall location, property type, and floor level.

The reply reads like a damp specialist responding between survey appointments — knowledgeable, professional, and directly relevant to the damp condition described. It uses your company name and asks appropriate questions. Homeowners texting about damp want two things: reassurance that their problem is understood and confidence that a qualified specialist will attend promptly. The AI provides both within seconds.

Clients sometimes text about survey date confirmations, access arrangements, or questions about a report you have already submitted. The AI captures these and flags them separately from new damp leads. Your dashboard clearly differentiates a new solicitor survey instruction from a current client asking when the plastering crew arrives.

This channel add-on costs £23/month. Damp proofing work ranges from £400 single-wall DPC injections to £20,000 basement waterproofing installations. Securing one solicitor's pre-purchase survey instruction through a prompt text — while your phone sat on the van dashboard during a cellar inspection — pays for the channel many times over.

Your own reply in any text thread transfers control back to you immediately. During office report-writing days, handle texts yourself. During surveys and installations, let the AI maintain professional communication while your hands hold the moisture meter.

Text messages containing property addresses, damp descriptions, solicitor details, and contact information are encrypted and stored on UK and EU servers under UK GDPR. Data goes only to you and is never shared with competing damp firms, sold to aggregators, or repurposed.

Yes — fully. Every piece of information captured through AI SMS is protected under UK GDPR and the Data Protection Act 2018. Client names, contact details, site addresses, and project specifics are encrypted during transmission and while stored, and held exclusively on UK and EU-based servers. We never share, sell, or repurpose any data captured on your behalf. You maintain full control as the data controller, with the right to request deletion at any point. Your clients have the same right. Rapid Receptionist acts strictly as your data processor, operating under a formal data processing agreement. You can review our approach in detail in our privacy policy.

If your prices change, you start offering a new service, or your availability shifts, just let us know and we update your AI SMS configuration for free. Routine business information updates — pricing, services offered, working hours, contact details — are included at no extra cost as part of the done-for-you service. We handle the change on our end, typically within one working day, so AI SMS always reflects your current damp proofing specialist business accurately.