AI SMS for UK Tilers
A neighbour sees your tiling contractor van and texts: 'Do you do kitchen floors?' Instead of that text going unread while your tiling business finishes a bathroom, your AI replies in seconds — professional, detailed, and the lead is captured.
It is 1:45pm on a Monday. You are tiling a shower enclosure in a new-build in Altrincham — the waterproof membrane is set, the first row of tiles is going on, and timing matters. Your phone buzzes on the windowsill. A text from an unknown number: 'Hi, got your number from my neighbour on Park Road. We need the kitchen and utility room floor tiling — about 28 square metres. We have the tiles already. Are you free in the next couple of weeks?' You are mid-spread and cannot stop. Without AI SMS, you intend to reply at tea break but forget until Wednesday. By then, they have found someone else. With AI SMS, they get an instant reply: 'Thanks for your message. We would be happy to look at the kitchen and utility floor. Could you confirm the tile size and your postcode? We will arrange a callback today.' You call at 5pm, confirm the tile dimensions work with the room layout, and book a start date for the following Monday.
Why Tilers Need AI SMS
Captures Casual Enquiries
Neighbours see your van, friends pass on your number. They text because it feels quick. Your AI replies instantly, turning a casual text into a captured lead for your tiling business.
Instant Professional Reply
A text reply within seconds tells the customer your tiling company is responsive. It resets their expectation — they wait for your callback instead of texting the next tile fitter.
No On-Site Interruptions
You cannot safely check texts while operating a wet tile cutter. The AI handles SMS conversations throughout the day so your tiling contractor operation runs without interruption.
Full Details from Short Texts
Even from a brief text like 'do you tile bathrooms?' the AI draws out room count, tile type, substrate preparation needs, timeline, and contact details.
After-Hours Capture
Texts arrive throughout the evening. The AI replies regardless — no leads lost to overnight silence.
Pairs with Missed Call Text-Back
Customers who miss you by phone can text back and engage with the AI. Two safety nets for your tiling business.
AI SMS is an add-on at £23/month on top of the Core plan (£49/month). Full pricing →
The Numbers Behind UK Construction
Frequently Asked Questions
How does AI SMS work for tilers?
When someone texts your business number, the AI responds instantly and engages in a natural, professional conversation. It asks specific questions about the tiling work needed, such as room dimensions or tile types, to capture all necessary details. Once the conversation is complete, it sends you a structured lead summary so you have everything you need before you call them back.
What kind of texts does it handle?
Everything from short enquiries like 'do you do splashbacks?' to detailed messages about full bathroom retiles, wet room installations, or commercial floor tiling. The AI adapts to the length and complexity of the enquiry and captures the relevant details. Whether it is a homeowner asking about a kitchen splashback or a builder needing tiling across multiple plots, the AI handles both.
How much does AI SMS cost?
AI SMS is an add-on available for £23/month. This flat rate applies regardless of the size of your business, making it an affordable solution for sole trader tilers and larger tiling contractors alike. There are no hidden setup fees, and you can manage the add-on directly through your account dashboard.
Can I reply myself?
Yes. The AI handles initial engagement. You take over when you are ready.
Does it use my existing number?
Yes. SMS routes through your Rapid Receptionist number, connected to your existing business line via call forwarding. Customers text the same number they have always used and the transition is seamless for them. You do not need to change your van signage or marketing materials.
How is text data protected?
All SMS data is managed under UK GDPR and the Data Protection Act 2018. Messages, phone numbers, and tiling enquiry details are encrypted during transmission and storage, held on UK and EU servers, and shared only with you. We never access or repurpose your text message data.
Is AI SMS compliant with UK data protection law?
Yes — fully. Every piece of information captured through AI SMS is protected under UK GDPR and the Data Protection Act 2018. Client names, contact details, site addresses, and project specifics are encrypted during transmission and while stored, and held exclusively on UK and EU-based servers. We never share, sell, or repurpose any data captured on your behalf. You maintain full control as the data controller, with the right to request deletion at any point. Your clients have the same right. Rapid Receptionist acts strictly as your data processor, operating under a formal data processing agreement. You can review our approach in detail in our privacy policy.
What if my tiler business details change after setup?
If your prices change, you start offering a new service, or your availability shifts, just let us know and we update your AI SMS configuration for free. Routine business information updates — pricing, services offered, working hours, contact details — are included at no extra cost as part of the done-for-you service. We handle the change on our end, typically within one working day, so AI SMS always reflects your current tiler business accurately.
Stop Losing Text Enquiries
A quick text could be 28 square metres of kitchen floor. Your AI replies instantly. £23/month.
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