The AI Receptionist Built for UK Fire Protection Companies

Every term across active and passive fire protection is recognised — sprinkler systems (BS 9251, BS EN 12845), fire alarm categories (L1, L2, L3, Grade A, Grade D), addressable versus conventional panels, fire stopping (penetration seals, linear joint seals), intumescent paint (30/60/90/120 minute ratings), fire doors (FD30, FD60), compartmentation, cavity barriers, fire dampers, AOV smoke ventilation, and third-party certification schemes (FIRAS, IFC, BAFSA, FIA). When a building manager describes 'upgrading from a Grade D domestic system to an L1 addressable fire alarm with smoke detection in every habitable room and heat detection in kitchens and plant rooms,' the AI captures the scope precisely.

Fire protection companies often deliver both active and passive services. A call about 'installing a wet-pipe sprinkler system to BS 9251 in a new residential block' generates a very different lead from a call about 'fire stopping three hundred service penetrations on a commercial refurbishment to FIRAS certification.' The AI adjusts its questioning to the service described — sprinkler calls capture the building type, number of heads, water supply, and programme, while passive calls capture the penetration count, wall construction, fire rating required, and certification standard.

Building control enforcement notices and fire risk assessment deficiency reports drive urgent work — alarm upgrades, fire stopping remediation, compartmentation repairs. The AI identifies the regulatory pressure from the caller's language, captures the deficiency details and inspection deadline, and escalates the lead for your immediate attention.

Fire protection contractors pay £49/month for the Core plan — 120 minutes of AI phone answering plus unlimited website chat. Whether you focus exclusively on sprinkler installation or deliver full active and passive fire protection packages, the allowance covers your call patterns. Each additional channel is £23/month. Setup is £295 with a 30-day money-back guarantee.

Specialist fire stopping firms — one or two FIRAS-certified operatives delivering penetration seals across construction sites — are precisely the companies that benefit most. When both operatives are up on the scaffold sealing cable transits with intumescent sealant, no one answers the phone. The AI captures every enquiry during installation, building your pipeline for the next project.

Your dashboard lets you schedule AI activation precisely. During on-site fire stopping, sprinkler installation, or alarm commissioning — route all calls to the AI. During office-based survey planning, report writing, or quotation preparation, take calls directly. Override the schedule from your phone at any time.

Fire protection enquiries contain building addresses, compartmentation layouts, fire strategy documents, alarm system specifications, and compliance-sensitive information. All data captured by the AI is encrypted in transit and at rest, stored on UK and EU servers governed by UK GDPR and the Data Protection Act 2018, and shared exclusively with you. No project information is disclosed to competing fire protection firms or third parties.

Data security is built into every layer of our service. When your AI receptionist captures a client's name, contact number, site address, or project details, that information is encrypted both in transit and at rest using industry-standard protocols. All data is stored on UK and EU-based servers — never offshore. We operate as your data processor under UK GDPR and the Data Protection Act 2018, meaning we handle enquiry data strictly on your behalf and never sell, share, or repurpose it. You and your clients can request deletion of any stored data at any time. As the contractor, you remain the data controller for all client information captured through our service. Our full data handling practices are detailed in our privacy policy.

If your prices change, you add or remove a service, or your working hours shift, just let us know and we update your AI receptionist configuration for free. Routine business information updates — pricing adjustments, new service offerings, revised availability, and updated contact details — are all included at no extra cost. We handle the change on our end, typically within one working day, so your AI always reflects your current fire protection contractor business accurately.