The AI Receptionist Built for UK Cladding Contractors

The full vocabulary of cladding systems is built into the AI — rainscreen (ventilated, pressure-equalised, drained-and-ventilated), composite panel (ACM, aluminium composite material, A1/A2 fire-rated core), fibre cement (Equitone, Marley Eternit, Cembrit), HPL (Trespa, Fundermax), terracotta (NBK, Shildan), zinc (VM Zinc, Rheinzink, standing seam, interlocking), aluminium (mill finish, powder-coated, anodised, RAL colour), timber (western red cedar, Siberian larch, Accoya, thermowood, TGV, shiplap, open-jointed), curtain walling, SFS (steel framing system), carrier rail, bracket, cavity barrier (Siderise, Hilti), breather membrane, U-value, thermal bridging, and fire compliance (BS 8414, BR 135, Approved Document B). When a QS describes 'ventilated aluminium rainscreen with Siderise OS cavity barriers at every floor and compartment line, concealed fixings to aluminium carrier rails, mineral wool insulation, 0.18 U-value target,' the AI captures every technical element.

A homeowner calling about 'cedar cladding on our garden room extension — about 20 square metres' generates a domestic timber lead — the AI asks about the profile (TGV, shiplap, or open-jointed), the finish (natural silver or oiled), and the substrate. A QS describing 'ventilated aluminium rainscreen across 2,800 square metres on a six-storey residential block with SFS, cavity barriers, and an 0.18 U-value target' generates a commercial facade tender. The two produce entirely different project specifications.

Post-Grenfell fire safety is central to commercial cladding work. The AI recognises enquiries about ACM panel replacement, A1/A2 combustibility classification, BS 8414 fire testing, BR 135 performance criteria, Approved Document B compliance, and building safety remediation programmes. Each fire compliance lead is structured with the building height, existing panel type, the required replacement specification, and the EWS1 or remediation programme context.

Cladding contractors pay £49/month for the Core plan — 120 minutes of AI phone answering plus unlimited website chat. Whether you are a specialist timber cladding installer working on bespoke residential projects or a multi-gang commercial facade contractor covering rainscreen, metal, and curtain walling across the region, the talk-time allowance accommodates your enquiry volume. Additional channels are £23/month each. Setup is £295 with a 30-day money-back guarantee.

Small cladding teams benefit enormously. When your entire crew is on a MEWP forty feet above a commercial facade — every person aligning panels, driving fixings, and installing cavity barriers — no one descends to answer a phone. The AI captures every architect's material enquiry, every QS's tender, and every homeowner's timber extension request while your team completes the elevation.

Configure coverage from your dashboard. During active facade installation — when every team member works from the MEWP or scaffold — route all calls to the AI. During site measurement days and quoting — handle calls directly. Toggle from your phone whenever circumstances change.

Cladding enquiries contain building addresses, facade specifications, fire compliance details, tender pricing, and architectural drawings references. All data captured by the AI is encrypted in transit and at rest, stored on UK and EU servers governed by UK GDPR, and shared exclusively with you. No project details reach competing cladding contractors or third parties.

Data security is built into every layer of our service. When your AI receptionist captures a client's name, contact number, site address, or project details, that information is encrypted both in transit and at rest using industry-standard protocols. All data is stored on UK and EU-based servers — never offshore. We operate as your data processor under UK GDPR and the Data Protection Act 2018, meaning we handle enquiry data strictly on your behalf and never sell, share, or repurpose it. You and your clients can request deletion of any stored data at any time. As the contractor, you remain the data controller for all client information captured through our service. Our full data handling practices are detailed in our privacy policy.

If your prices change, you add or remove a service, or your working hours shift, just let us know and we update your AI receptionist configuration for free. Routine business information updates — pricing adjustments, new service offerings, revised availability, and updated contact details — are all included at no extra cost. We handle the change on our end, typically within one working day, so your AI always reflects your current cladding contractor business accurately.