AI SMS for UK Chimney Specialist Companies

Each text triggers a branded response in your company name within seconds. A stove installer's lining request — '316 flex 6-inch, 8 metres, vermiculite, Morso Squirrel 1412, register plate, HETAS cert, can you do Wednesday' — is acknowledged with the liner spec, length, insulation, appliance, and schedule preserved. A homeowner's concern — 'chimney pot looks wobbly, worried about it falling' — receives a response asking about the chimney height, the pot position, and whether any material has already fallen.

The text response reads like a chimney professional checking messages between scaffold climbs — terminology-specific, safety-conscious, and technically aware. It references liner grades, pot types, flue conditions, and mortar specifications. Stove installers texting lining bookings expect a knowledgeable reply confirming liner grade, diameter, and programme availability.

Regular stove installer clients text programme updates — 'Thursday Stovax moved to next Monday, same spec' or 'add a second liner for the upstairs bedroom fireplace.' The AI captures every amendment and separates programme changes from new enquiries on your dashboard.

AI SMS is £23/month as a channel add-on. A chimney rebuild generates £1,500 to £5,000. A flue relining generates £800 to £2,500. Confirming one stove installer's Tuesday lining slot — while you repointed a stack at ridge height on another property — secures revenue that outweighs the annual channel cost from a single job.

Send one reply and the AI steps back from that thread permanently. During ground-level CCTV surveys and flue inspections — manage texts directly. During chimney work at height — when the scaffold tower extends above the ridge and every person is clipped in — let the AI handle the incoming bookings.

Text messages containing property addresses, chimney fault descriptions, flue liner specifications, HETAS references, structural details, and contact information are encrypted and stored on UK and EU servers under UK GDPR. Data goes only to you. Nothing is shared with competing chimney firms or used for any other purpose.

Yes — fully. Every piece of information captured through AI SMS is protected under UK GDPR and the Data Protection Act 2018. Client names, contact details, site addresses, and project specifics are encrypted during transmission and while stored, and held exclusively on UK and EU-based servers. We never share, sell, or repurpose any data captured on your behalf. You maintain full control as the data controller, with the right to request deletion at any point. Your clients have the same right. Rapid Receptionist acts strictly as your data processor, operating under a formal data processing agreement. You can review our approach in detail in our privacy policy.

If your prices change, you start offering a new service, or your availability shifts, just let us know and we update your AI SMS configuration for free. Routine business information updates — pricing, services offered, working hours, contact details — are included at no extra cost as part of the done-for-you service. We handle the change on our end, typically within one working day, so AI SMS always reflects your current chimney specialist business accurately.