The AI Receptionist Built for UK Building Contractors

The AI recognises the full vocabulary of general building — extensions, loft conversions, groundworks, substructure, superstructure, first fix, second fix, RSJ steel installation, building regulations, party wall agreements, CDM regulations, JCT contracts, retention, valuations, preliminaries, practical completion, snagging, NHBC standards, and every common material and method. When an architect calls about 'a JCT Minor Works contract for a single-storey rear extension with structural steelwork, insulated cavity walls, and a green roof system,' the AI captures the brief accurately.

A homeowner calling about a kitchen extension generates a fundamentally different lead from an architect tendering a barn conversion under a JCT Design and Build contract. The AI adapts naturally — asking domestic clients about the project scope, planning status, and timeline, while capturing professional briefs with specification detail, programme requirements, and submission deadlines. Each lead summary reflects the scale and formality of the enquiry.

Main contractors receive urgent calls during the working day — building control arriving unannounced, a subcontractor needing programme clarification, a structural engineer requesting a site visit, or a client chasing progress. The AI distinguishes between new enquiry calls and existing project calls, and escalates anything flagged as urgent to your mobile. If you cannot answer while managing the pour or the steel lift, it routes to our human operators.

Building contractors — from a sole trader managing domestic extensions to a company running multiple sites with full CDM compliance — fit within the Core plan at £49/month. That includes 120 minutes of AI phone answering and unlimited website chat. Additional channels (WhatsApp, SMS, email, social media, Missed Call Text Back) are £23/month each. The setup fee of £295 is fully refundable within 30 days.

A sole-trader builder is the person who benefits most. You spend entire days physically on the tools — mixing, laying, lifting, cutting — unable to answer the phone. When you manage the project yourself and do the physical work, every missed call is a potential extension, conversion, or renovation going to a competitor. The AI captures every enquiry with full project scope while you lay the next course of blocks.

When you are off the tools — driving between sites, at the builders' merchant, in the office pricing a tender, or walking a site with a client — calls ring through to your mobile normally. The AI activates only when you are genuinely unreachable: on the scaffold, pouring concrete, or outside working hours. You control the schedule from your dashboard.

Building contractor enquiries include property addresses, planning reference numbers, architect specifications, tender pricing, and commercially sensitive development details. All data is encrypted in transit and at rest, stored exclusively on UK and EU servers under UK GDPR, and shared with no one except you. Tender information is never disclosed to competitors or third parties.

Data security is built into every layer of our service. When your AI receptionist captures a client's name, contact number, site address, or project details, that information is encrypted both in transit and at rest using industry-standard protocols. All data is stored on UK and EU-based servers — never offshore. We operate as your data processor under UK GDPR and the Data Protection Act 2018, meaning we handle enquiry data strictly on your behalf and never sell, share, or repurpose it. You and your clients can request deletion of any stored data at any time. As the contractor, you remain the data controller for all client information captured through our service. Our full data handling practices are detailed in our privacy policy.

If your prices change, you add or remove a service, or your working hours shift, just let us know and we update your AI receptionist configuration for free. Routine business information updates — pricing adjustments, new service offerings, revised availability, and updated contact details — are all included at no extra cost. We handle the change on our end, typically within one working day, so your AI always reflects your current building contractor business accurately.