The AI Receptionist Built for UK Plumbers. Never Miss a Job.

Your AI receptionist is trained with plumbing vocabulary — it understands the difference between a boiler service and a boiler breakdown, a dripping tap and a burst pipe, a blocked drain and a collapsed sewer line. When a customer calls, it captures the job type, location, urgency, and contact details. For emergencies like burst pipes, gas leaks, or flooding, it escalates immediately.

Yes. The AI is specifically trained to identify plumbing emergencies — burst pipes, major leaks, no hot water with a vulnerable person in the property, gas-related smells near a boiler. When it detects an emergency, it escalates the call directly to your mobile. If you're unreachable, our human operators step in. Routine jobs — like a dripping tap, a toilet that won't flush, or a radiator not heating — are captured and sent to you to action when you're free.

Sole traders are exactly who this is built for. You're the one under the sink, on the boiler, or in the loft — and you're the one missing calls because of it. Research shows that 62% of calls to trade businesses go unanswered. If just one missed call a month costs you a £200 boiler service, that's £2,400 a year lost. At £99/month, this pays for itself the very first time it captures a job you would've missed.

No — and deliberately. The AI never provides quotes, diagnoses faults, or books appointments. Those are decisions only you should make. It captures the customer's details, understands the nature of the job, assesses urgency, and sends everything to you. You stay in control of your diary and your pricing.

The AI doesn't discuss Gas Safe registration or provide technical advice — those are regulated conversations that need a qualified person. What it does is capture the job details accurately. If someone calls about a boiler installation, the AI logs it as a boiler install enquiry and includes all the details. You handle the technical and regulatory discussion when you call the customer back.

Instantly. The moment a call ends or a message is received, you get a notification with the full details — customer name, phone number, location, job type, urgency assessment, and any notes. You can receive these via SMS, email, or through the Rapid Receptionist dashboard. There's no delay — your leads are sent in real-time.

We configure the AI specifically for your services. If you only do boilers and heating, the AI knows not to accept general plumbing enquiries. If you specialise in bathrooms, it focuses on those. If you do emergency callouts but not installations, it's set up accordingly. The AI represents your business exactly the way you'd want a receptionist to.

No. Rapid Receptionist works alongside your existing website. We add a chat widget to your site that lets visitors speak directly to your AI receptionist. Your website stays exactly as it is — we just add another way for customers to reach you and get an instant response, even when you're on a job.