Missed a Call? Your Customer Gets a Text in 15 Seconds.
The instant a call slips through, an automatic text lands on the caller's phone — with your business name, an apology for missing their call, and a promise to ring them back. It's the difference between a customer who waits and one who calls your competitor.
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It's 11am on a Wednesday. You're halfway up a scaffold in Nottingham when your phone rings. By the time you climb down, pull off your gloves, and reach into your pocket, the caller has given up after four rings and hung up. Without missed call text-back, they scroll down to the next roofer on Checkatrade and call them instead. The whole thing takes less than 30 seconds — and you've lost a job you never even knew about. With Rapid Receptionist, a text lands on their phone within 15 seconds: 'Hi, it's Davis Roofing. Sorry we missed your call — we're on a roof right now. We'll call you back within the hour. If it's urgent, text us the details.' The customer reads it, thinks 'fair enough — they're busy, that's a good sign,' and waits. You call them back during your lunch break and book the job.
Up and Running in 3 Simple Steps
We handle everything — you just keep working.
We Configure Your Fallback
We set up missed call text-back on your business line. If a call rings out, drops, or the caller hangs up before your AI answers, an automatic text is triggered within seconds.
Caller Receives an Instant Text
The text arrives on the caller's phone within 15 seconds of the missed call. It's sent from your business number, uses your business name, and lets them know you're on a job and will call them back.
The Caller Waits Instead of Moving On
That one text is the difference between a customer who waits for your callback and one who dials the next number on Google. It buys you time and keeps the lead alive.
What This Channel Does for Your Business
Your Ultimate Safety Net
Even with AI phone answering, calls can occasionally be missed — network issues, simultaneous calls, or the rare scenario where the caller hangs up after one ring. Missed call text-back is the safety net that catches those edge cases.
15-Second Response
The text fires within 15 seconds of the missed call. That's faster than the caller can scroll to the next tradesman on their phone. By the time they're thinking about who else to try, your text has already landed.
Stops the Second Call
When a customer's call goes unanswered, their immediate instinct is to call another tradesman. The text-back interrupts that impulse. They see your name, know you're on a job, and decide to wait rather than try someone else.
Branded and Professional
The text doesn't come from a random number. It arrives from your business number, uses your business name, and reads like a professional business communication — not a bot. Customers see it as attentive, not automated.
Cheapest Lead Saver
At £19/month, this is the most cost-effective lead recovery tool available. If it saves you just one missed call per month — and that call was worth £150 — you've covered the cost eight times over. Most tradesmen see it save multiple leads.
Works With Your Phone Answering
Missed call text-back pairs perfectly with AI phone answering. The phone AI catches 99% of calls. The text-back catches the 1% that slip through. Together, they create a genuinely watertight system where no call falls through the cracks.
Missed Call Text-Back is £19/month — available as an add-on or standalone. No per-text charges. £299 one-time setup. No contracts, 30-day money-back guarantee. See full pricing →
Find Missed Call Text-Back for Your Trade
Every trade gets a bespoke configuration — built with your terminology, your emergencies, and the way your customers talk.
Built by Tradesmen, for Tradesmen
We didn't build Rapid Receptionist from a boardroom. We built it because we've seen firsthand what happens when tradesmen miss calls — they lose work they should've won. We understand the trades because we've lived them. We know you can't answer the phone when you're on a job. That's exactly why this service exists.
Every feature, every channel, every response has been designed by people who understand what it's like to be up a ladder when the phone rings. This isn't some generic tech product — it's a tool built specifically for your world.
Trusted by UK Tradesmen
Real results from real businesses.
Frequently Asked Questions
When exactly does the text get sent?
The text is triggered within 15 seconds of a missed call. A 'missed call' means the phone rang but wasn't answered — whether the caller hung up before the AI could pick up, the line was busy with another call, or there was a network issue. The text is automatic — you don't need to do anything.
What does the text message say?
The text is sent from your business number and says something like: 'Hi, it's [Your Business Name]. Sorry we missed your call — we're currently on a job. We'll call you back shortly. If it's urgent, please text us the details.' The exact wording is configured during setup and tailored to match your business tone.
If I already have AI phone answering, why do I need this?
AI phone answering catches the vast majority of calls. But occasionally a caller hangs up after one ring, or two calls come in simultaneously, or there's a brief network blip. Missed call text-back is the backup for those rare edge cases. Think of it as an insurance policy — it costs almost nothing and saves you from the one call that would've slipped through.
Can the customer reply to the text?
Yes — the text comes from your business number, so they can reply directly. If you also have AI SMS active, their reply will be handled by the AI and you'll receive a lead notification. If you don't have AI SMS, their reply comes to your phone as a normal text message.
Does the text go out if the AI does answer the call?
No. The text-back only triggers on genuinely missed calls — calls that rang out without being answered. If the AI picks up and has a conversation with the caller, no text is sent. There's no risk of a customer getting a 'sorry we missed you' text after they've just had a conversation with your AI receptionist.
Will this work if I don't have the Core plan?
Yes. Missed call text-back is available as a standalone service at £19/month. You don't need phone answering, web chat, or any other channel. If all you want is a safety net that sends a text whenever you miss a call, this does exactly that.
How much does missed call text-back cost?
Missed call text-back is £19/month — available as an add-on to any plan or completely standalone. There's no per-text charge. The £299 one-time setup fee covers the configuration. No contracts, cancel anytime, 30-day money-back guarantee.
Stop Losing Leads to Missed Calls
One text. 15 seconds. The lead stays alive. £19/month, no contracts.
🛡 30-day money-back guarantee · No contracts · Cancel anytime